by Maximiliano Crocamo
Interviews: Maurizio Marzi Wildauer — President of Trieste Trasporti; Maurizio Giudici — President of Federalberghi Trieste
Visitors staying at hotels and other accommodation facilities in Trieste will soon have easier access to information about the city’s public transportation system, under a new initiative by Trieste Trasporti and Federalberghi Trieste.
The program will place information stands at the reception desks of accommodation facilities affiliated with Federalberghi Trieste. Each stand will feature a QR code directing visitors to Trieste Trasporti’s online “Trieste Transport Guide,” a downloadable guide explaining the city’s public transportation services and how to use them.
The guide is currently available in Italian, English and Slovenian, with additional languages expected to be added. The digital format will also allow Trieste Trasporti to update information as services, fares and ticketing systems change.
The guide covers a range of transportation options, including fares and tickets, onboard ticket purchases, electronic tickets and mobility apps, paper tickets and validation, the Notturno-TSonDemand service, the Opicina tram, BiTS bike sharing and the maritime connection between Trieste and Muggia.
It also includes information about Trieste Trasporti’s customer service.
Paper copies will be distributed through Federalberghi Trieste and the Trieste Convention and Visitors Bureau at accommodation facilities and other locations frequented by tourists.
The initiative comes as Trieste has experienced continued growth in tourism, increasing the number of visitors who rely on the city’s transportation network to move between the city center and surrounding areas.
Maurizio Giudici, president of Federalberghi Trieste, said the project was intended to make it easier for visitors to use the city’s services while strengthening cooperation among businesses and institutions involved in tourism.
“Mobility is an important component of the tourist experience,” Giudici said. He argued that clear information about transportation could encourage visitors to travel beyond the city’s most visited areas and explore other parts of the surrounding territory.
He also described the project as an example of cooperation among accommodation providers, transportation operators, restaurants, retailers, cultural institutions and other businesses involved in tourism.
For Trieste Trasporti, the initiative also provides an opportunity to explain changes to the city’s ticketing system.
Maurizio Marzi Wildauer, president of Trieste Trasporti, said tourists represent an important share of the company’s passengers and that clearer information could help prevent confusion over purchasing and validating tickets.
Among the changes introduced recently is the ability to purchase tickets for multiple passengers using a single contactless card or device. Since July 14, one card or device can be used to purchase tickets for up to 10 passengers at the same time, according to the company.
The system replaced the traditional mechanical ticket validators on buses as part of the transition toward electronic ticketing.
For visitors traveling as families or groups, the multiple-passenger option is intended to simplify the process of buying tickets while using the city’s bus network.
The new guide brings these different services together in one resource that visitors can access directly from hotel and accommodation reception desks.
The organizers said the system could eventually be expanded with additional languages, allowing the same platform to serve a broader range of international visitors while keeping transportation information easier to update.
